Training objectives
- Structure a sales process from prospecting to retention
- Build a customer-needs-focused sales pitch
- Run sales conversations and handle objections
- Organise follow-up in a CRM or simple tool
- Track conversion, average order, margin and repeat purchase
Practical programme
- Commercial positioning and target market
- Field and digital prospecting
- Sales pitch and questioning techniques
- Negotiation and objection handling
- CRM, follow-up and retention
- Sales dashboard and KPIs
Accessible from Medina, Rmila, Dar El Bacha, Bab Doukkala, Gueliz, Daoudiate, Semlalia, Targa, Massira and other Marrakech neighbourhoods.